The effect of computer intervention and task structure on bargaining outcome

This paper reports on a study that examined the impact of computer presentation of suggested solutions during negotiation, in bargaining situations that can be characterized as integrative or distributive. It was found that in the integrative task, the bargainers achieved higher joint outcomes when presented with suggestions. They had a more negative perception of the negotiation atmosphere, however. In the distributive task, the suggestions did not help achieve joint gains, but it lessened negative attitudes of the bargainers. Bargainers who received suggestions felt both they and their partner had been somewhat more flexible, cooperative, considerate, and less suspicious. Thus, regardless of negotiation situation, the suggestions resulted in some benefit to the negotiators.