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口碑营销组合策略模型构建研究
引用本文:王德胜,李一楠.口碑营销组合策略模型构建研究[J].山东大学学报(哲学社会科学版),2007(6).
作者姓名:王德胜  李一楠
作者单位:山东大学,管理学院,山东,济南,250100
摘    要:随着消费者的理性成长和自主意识增强,传统营销传播对消费者购买行为的影响已越来越有限。而产生于消费者之间的口碑营销方式引起越来越多关注。通过以产品分析(Collect-production)、辨别网络枢纽(Core-consumer)、信息传递路径(Communication)、传播控制(Control)作为主要分析纬度,构建了口碑营销4Cs组合策略模型。

关 键 词:口碑营销  组合策略  模型构建

The Building of Word-of-Mouth Marketing Strategy Model
WANG De-sheng,LI Yi-nan.The Building of Word-of-Mouth Marketing Strategy Model[J].Journal of Shandong University(Philosophy and Social Sciences),2007(6).
Authors:WANG De-sheng  LI Yi-nan
Abstract:With growth of the consumer's rationality and awareness of independence,the influence of traditional marketing on the behavior of the consumer is more and more limited,word-of-mouth marketing has aroused many enterprises' interests.In this paper,the word-of-mouth marketing strategy model was built with the collect-production,core-consumer,communication,control as the key elements.
Keywords:word-of-mouth  strategy  model building
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