我国网络团购的民事纠纷及解决对策

网络团购作为一种新型的购物方式,其最大的优势是能够同时给商家、团购网站和消费者带来利益。但是,从网络团购近几年在国内的发展情况来看,运营商对团购市场设置的准入门槛过低,执法部门监管不力,相关法律不健全,这些都导致了网络团购民事纠纷的日渐增多。通过理清网络团购主体的法律关系,归纳出网络团购民事纠纷的两种类型,并分析当前网络团购的现状,从而提出相应的纠纷解决机制,以维护消费者自身的合法权益并促使网络团购市场有序运行。

Civil disputes and solving countermeasures of online team-buying in China

As a new kind of shopping, the biggest advantage of online team-buying is the ability of bringing benefits to businesses, team-buying websites and consumers at the same time. But according to the development situation of online team-buying in recent years in China, the access standard of team-buying market set up by operators is lower, the legal supervision of law executing departments is not powerful, and the related law is not perfect. All of those lead to the gradual increases of civil disputes on online team-buying. The legal relationship of online team-buying subjects is clarified; the two types of civil disputes on online team-buying are summarized. The status quo of online team-buying is analyzed. Corresponding mechanism of solving disputes is proposed, so as to safeguard the legitimate interests of consumers and standardize the operations of online team-buying market.