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A protective service system
Authors:James Garbarino  Barbara Carson  Mary Fran Flood
Institution:Pennsylvania State University USA;University of New Hampshire U.K.;University of Nebraska USA
Abstract:This article presents the results of a small scale study of the protective service caseload of a mid-western metropolitan area. The basic characteristics of the caseload match the national picture presented by the American Humane Association's National Study on Child Abuse and Neglect. The present study focused on the degree to which “systematic” vs. “random” forces appear to be at work in the progress of cases through the system. The overall picture is of some systematic efforts to conduct the process of referrals to community agencies but of a great deal of “randomness” in the bureaucratic closing of cases. This is a major area of concern.
Keywords:Requests for reprints should be sent to James Garbarino  College of Human Development  The Pennsylvania State University  University Park  PA  1680
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