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Challenges and successes to the implementation of a zoo conservation-education program
Affiliation:1. Conservation Psychology and Applied Animal Behaviour Research Group, School of Psychology, Social Work, and Social Policy, Magill Campus, St Bernards Road, University of South Australia, GPO Box 2471, Adelaide, SA, 5001, Australia;2. Commonwealth Scientific and Industrial Research Organisation, North Terrace Campus, Kintore Avenue, University of Adelaide, Adelaide, SA, 5000, Australia;3. Wildlife Conservation and Science, Zoos Victoria, Elliott Avenue, Parkville, 3052, Australia;4. Centre for Workplace Excellence, University of South Australia, School of Psychology, Social Work and Social Policy, Magill Campus, St Bernards Road, University of South Australia, GPO Box 2471, Adelaide, SA, 5001, Australia;1. RTI International, 307 Waverly Oaks Road, Waltham, MA, 0245, USA;2. Centers for Disease Control and Prevention, 1600 Clifton Rd., Atlanta, GA, USA;1. University of California, Santa Barbara, United States;2. University of Wisconsin-Stout, United States;3. Claremont Graduate University, United States;1. University of Minnesota, United States;2. Brigham Young University, United States;1. University of Idaho Moscow Idaho, 875 Perimeter Drive MS 2401, Moscow, ID 83843, United States;2. Southern Connecticut State University, 501 Crescent Street, New Haven, CT 06515, United States
Abstract:Zoo conservation-education programs have potential to address biodiversity loss, although evidence of their effectiveness to encourage social change is in its infancy. Moreover, how a program is implemented may influence program efficacy, yet there is little evidence of the factors that shape this process in zoos. Accordingly, through a process evaluation of Zoos Victoria’s ‘When Balloons Fly” (WBF) conservation-education program against marine debris, we identified barriers and enablers to the implementation of the program which can be addressed to improve future initiatives. Between April-May 2018, 24 Zoos Victoria professionals completed an online survey focussed on identifying challenges and successes in implementing WBF. Four participants additionally completed a follow-up telephone interview. Themes were identified and organised according to the model of diffusion in service organisations (Greenhalgh, Robert, Macfarlane, Bate, & Kyriakidou, 2004). Our results illuminate that features of the organisation (e.g., structure, culture) rather than features of individuals (e.g., skills, motivation) or characteristics of the conservation-education program itself (e.g., messaging), were most influential to implementation success. Based on these findings, attention to the organisational context is critical for promoting and evaluating the success of conservation-education programs and must be given significant attention alongside program characteristics and staff capability to deliver them.
Keywords:Implementation science  Program implementation  Zoo  Conservation  Education  Biodiversity
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