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Making platforms work: relationship labor and the management of publics |
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| Authors: | Shestakofsky Benjamin Kelkar Shreeharsh |
| Institution: | 1.Department of Sociology, University of Pennsylvania, 3718 Locust Walk, McNeil Building, Ste. 353, Philadelphia, PA, 19104, USA ;2.Undergraduate Interdisciplinary Studies (UGIS), University of California, 269 Evans Hall, Berkeley, CA, 94720, USA ; |
| Abstract: | Theory and Society - How do digital platforms govern their users? Existing studies, with their focus on impersonal and procedural modes of governance, have largely neglected to examine the human... |
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