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Three Models of Conflict Resolution: Effects on Intergroup Expectancies and Attitudes
Authors:Susan Cross  & Robert Rosenthal
Institution:Harvard University
Abstract:Gordon Allport (1960) once noted that there are many different approaches to conflict resolution, but that few empirical studies have been conducted to examine their effectiveness. This experiment was designed to evaluate the distributive bargaining, integrative bargaining, and interactive problem solving models of conflict resolution, using intergroup expectancies and attitudes as dependent measures. Jewish and Arab students were paired into mixed-ethnicity dyads to discuss the Israeli-Palestinian dispute about Jerusalem according to one of the three models. It was hypothesized that dyad members using the interactive problem solving model would become the least pessimistic about the conflict, and would show the greatest positive change in their attitudes toward members of the other ethnic group. The results support these predictions, and help to make up for the paucity of research on the assessment of conflict resolution strategies.
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