Zwischen Dank und Drohung: Supervision für Freiwillige im Flüchtlingsbereich

The current article deals with experiences in supervising volunteers in the refugee sector. The work in this field has some particularities. It operates between two extreme poles: enormous gratitude for this work on the one hand and threats against supervisors on the other. The author puts forward his thesis that we have to deal with a new generation of volunteers. Supervision has limitations, and organizational consulting can provide useful support in order to manage the work of volunteers optimally.