Supervisory procedural justice effects: The mediating roles of cognitive and affective trust |
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| Authors: | Jixia Yang Kevin W Mossholder TK Peng |
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| Institution: | 1. Department of Management, City University of Hong Kong, Tat Chee Avenue, Kowloon, Hong Kong;2. Department of Management, College of Business, Auburn University, Auburn, Alabama 36830, USA;3. Department of Business Administration, I-Shou University, Kaohsiung County, 84008 Taiwan, ROC |
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| Abstract: | We tested a model in which two bases of trust mediated the effects of supervisory procedural justice. Two conceptually distinct mechanisms were proposed to explain how different procedural justice effects are manifested. Structural equation modeling results using 203 individuals with matched supervisory ratings from a cross-section of organizations located in Taiwan supported our model. Cognitive trust mediated the relations of supervisory procedural justice with performance and job satisfaction, whereas affective trust mediated relations between supervisory procedural justice and helping behavior at work. |
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