The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness |
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Authors: | Juan M Madera D Brent Smith |
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Institution: | 1. Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C. N. Hilton Hotel & College, Houston, Texas 77204-3028, USA;2. Jesse H. Jones Graduate School of Management, Rice University, MS-343, 6100 South Main Street, Houston, TX 77005, USA |
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Abstract: | While existing literature on leadership articulates the importance of leader emotion, there has been little attention to the potential roles of more specific emotions. Emotions such as anger and sadness have been linked to leaders in times of crisis. The current paper examined the effect of leader emotion on evaluations of leadership in the context of a failed product. In particular, we examined how the expression of anger and sadness influences the evaluation of leaders. Results revealed that a leader expressing sadness was evaluated more favorably than a leader expressing anger. We found that participants' emotion mediated the relationship between leaders' emotion and the evaluation of leaders. Furthermore, accepting responsibility for the crisis led to more favorable evaluations than not accepting responsibility. |
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