| 采用多种沟通方式做好读者服务工作－浅论高校图书馆与学生读者的沟通 |
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| 引用本文： | 张易.采用多种沟通方式做好读者服务工作－浅论高校图书馆与学生读者的沟通[J].浙江树人大学学报,2001,1(3):78-80. |
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| 作者姓名： | 张易 |
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| 作者单位： | 浙江树人大学图书馆,浙江,杭州,310015 |
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| 摘 要： | 图书馆应注重馆员与读者之间的沟通方式，提高馆员服务水平，力求更好地为读者服务。
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| 关 键 词： | 高校图书馆 读者工作 沟通能力 |
| 文章编号： | 1671-2714(2001)03-0078-03 |
| 修稿时间： | 2001年6月14日 |
On Adoption of Different Ways of Contact for Providing Readers with Better Service--A Brief Discussion on Better Contact between a University Library and Its Readers |
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| ZHANG Yi.On Adoption of Different Ways of Contact for Providing Readers with Better Service--A Brief Discussion on Better Contact between a University Library and Its Readers[J].Journal of Zhejiang Shuren University,2001,1(3):78-80. |
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| Authors: | ZHANG Yi |
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| Abstract: | A library should focus on different ways of contact between librarians and readers in order to improve the librarians' work efficiency and render better service to readers. |
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| Keywords: | library service to readers contact skill |
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