Information management support for international negotiations

This paper examines the information processing requirements that surround the international negotiations process. General problem-solving models and generic task taxonomies are explored to provide insight into this process, a process that can be characterized as iterative options analysis. The paper also identifies a set of existing and emerging information technologies that can support the negotiation process, technologies that range from electronic mail to group decision support systems. The premise of the paper is that cost-effective information technology can support many important negotiation tasks and that existing technology has been vastly under-exploited by negotiators and their staffs. A program for introducing and evaluating information technology is also proposed.