基于证据推理的平衡计分卡及其在绩效评估中的应用

运用传统平衡计分卡进行绩效评估时,难以处理各种不确定评价。基于此,文章提出了基于证据推理的平衡计分卡框架,构建了一个具有多种评价集的多级分布式评价模型,依据基于规则的转换技术实现不同识别框架下评价的统一,运用解析算法对多级评价指标上的不确定评价进行有效合成,根据合成结果制定效用准则或最大等级准则进行绩效评估。将基于证据推理的平衡计分卡体系应用于江航公司敏感元件事业部的绩效评估,体现研究的有效性与合理性。

The Evidential Reasoning Based Balanced Scorecard and Its Application to the Performance Assessment

It is difficult to deal with various uncer tainties when traditional balanced scorecard(BSC)is used to assess per for mance Aiming at it,this paper proposes an evidential reasoning based BSC. Amulti-hier-archical distributed assessment model with multiple sets of assessment rades is constructed. The assessments on different frames are unified using the rule based transformation technique. All uncer tain assessments on the indicators of multiple levels are combined by using an analytical algorithm. Based on the resulting assessment,the utility or maximal grade criteria are developed to assess the performance. To demonstrate its validity and rationality,the evidential reasoning based BSC is applied to the performance as sessment of the sensors department in Jianghang Aircraft Equipment Co,Ltd.