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企业内上下级沟通与下属上向信任的关系研究
引用本文:韩平,闫围,弓雅琼.企业内上下级沟通与下属上向信任的关系研究[J].管理学报,2012(3):396-400,407.
作者姓名:韩平  闫围  弓雅琼
作者单位:西安交通大学管理学院;过程控制与效率工程教育部重点实验室
基金项目:国家自然科学基金资助项目(70772109);教育部人文社会科学研究规划基金资助项目(10YJA630052)
摘    要:在对上下级沟通和信任相关文献进行综合分析的基础上,针对以往研究的局限,从沟通频率、沟通方式、沟通风格和沟通方向4个维度,建立了上下级沟通与下属上向信任的概念模型。然后,在此基础上提出研究假设,并以国有企业中低层管理者与其直接下属为研究对象进行了验证。

关 键 词:沟通  信任  上下级

The Study on the Relationship between Superior-Subordinate Communication and Upward Trust in Corporation
HAN Ping,YAN Wei,GONG Yaqiong.The Study on the Relationship between Superior-Subordinate Communication and Upward Trust in Corporation[J].Chinese JOurnal of Management,2012(3):396-400,407.
Authors:HAN Ping  YAN Wei  GONG Yaqiong
Institution:1(1.Xi’an Jiaotong University,Xi’an,China; 2.The Key Lab of the Ministry of Education for Process Control and Efficiency Egineering)
Abstract:After literature review,we divide communication into four aspects,and then put forward the model and the hypothesis about communication and trust.We prove the model and hypothesis with statistics method after the data collection from superiors and their subordinates in organizations in China.The study gives some suggestions about how to build and maintain subordinates’ trust in leadership,and puts forward the direction of further research.
Keywords:communication  trust  superior-subordinate
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