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Structuring and simulating negotiation: An approach and an example
Authors:G. E. Kersten  L. Badcock  M. Iglewski  G. R. Mallory
Affiliation:(1) Decision Analysis Laboratory, School of Business, Carleton University, K1S 5B6 Ottawa, Ont., Canada;(2) Department of Computer Science, Université du Québec à Hull, Hull, PQ, Canada
Abstract:Negotiation is a complex and dynamic decision process during which parties perceptions, preferences, and roles may change. Modelling such a process requires flexible and powerful tools. The use of rule-based formalism is therefore expanded from its traditional expert system type technique, to structuring and restructuring non-trivial processes like negotiation. Using rules we build a model of a negotiation problem. Some rules are used to infer positions and reactions of the parties, other rules are used to modify problem representation when such a modification is necessary. We illustrate the approach with a contract negotiation case between two large companies. We also show how this approach could help one party to realize that negotiations are being carried on against their assumptions and expectations.
Keywords:Negotiation  structuring  simulation  rule-based model  decision support  knowledge representation
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