Reducing Refusal Rates for Telephone Interviews |
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| Authors: | Dillman Don A; Gallegos Jean Gorton; Frey James H |
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| Institution: | Don A. Dillman is Associate Professor, Department of Sociology, and Chairman, Department of Rural Sociology, Washington State University. Jean Gorton Gallegos is Community Development Coordinator, City of Bellingham, Washington. James H. Frey is Assistant Professor, Department of Sociology, University of Nevada, Las Vegas. |
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| Abstract: | In two experiments, refusal rates to telephone interviews werenot affected by substantial changes in the introductory remarksof the interviewer. A prior letter significantly lowered refusalrates in a third experiment. In all three, interviewer sex hadno effect. |
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