Strategic issues for the Trustee Savings Banks

Since the mid-1970s, the TSB Group has changed from a group of 73 savings banks offering basic deposit services to one of the U.K.'s leading financial service groups. The object of this article is to outline the background to the U.K. savings bank movement, the TSB Group's strategy in the period 1976–1984 and current business issues. The article is divided into four sections: The Background to the U.K. Savings Bank Movement; TSB in Transition 1976–1984; The TSB Group Reconstruction; TSB in the 1980s and 1990s.