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A performance measurement paradigm for integrating strategy formulation: A review of systems and frameworks
Authors:Kit Fai Pun  Anthony Sydney White
Institution:Faculty of Engineering, The University of the West Indies, St. Augustine Campus, Trinidad and Tobago, West Indies.; School of Computing Science, Middlesex University, Trent Park, London N14 4YZ, UK
Abstract:Measuring organizational performance plays a very important part in translating corporate strategy into results. Various emerging (non-traditional) performance systems have recently been devised to aid firms in selecting and implementing measures. This paper discusses the strategy/measurement initiatives and compares ten emerging performance measurement systems with respect to a list of performance dimensions, the characteristics of performance measures, and the requirements of development process. Although these systems have constraints borne with their own application domains, they stand by themselves empirically and/or theoretically, and provide guidance about what to measure and how to design performance measures that could be linked to the corporate strategy and objectives of an organization. This paper concludes that there is a need to develop a paradigm for integrating strategy formulation and performance measurement in organizations.
Keywords:
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