INTERPERSONAL SENSEMAKING AND THE MEANING OF WORK |
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| Institution: | 1. Tel Aviv University, Israel;2. University of Birmingham, United Kingdom;3. Kedge Business School, Department of Management, 680 Cours de la Libération, 33405 Talence, France;1. School of Civil and Building Engineering, Loughborough University, Loughborough LE11 3TU, UK;2. Department of Real Estate and Construction, The University of Hong Kong, Pokfulam Road, Hong Kong;1. Science and Technology Studies, Gebze Institute of Technology, Gebze-Kocaeli, Turkey;2. Lubin School of Management, Pace University, New York, NY, USA;3. Howe School of Technology Management, Stevens Institute of Technology, Hoboken, NJ, USA;1. San Francisco State University, Management Department, College of Business, 1600 Holloway Avenue, San Francisco, CA 94132, USA;2. University of Michigan, Department of Psychology, 530 Church Street, Ann Arbor, MI 48109, USA |
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| Abstract: | In this paper, we present a model of interpersonal sensemaking and describe how this process contributes to the meaning that employees make of their work. The cues employees receive from others in the course of their jobs speak directly to the value ascribed by others to the job, role, and employee. We assert that these cues are crucial inputs in a dynamic process through which employees make meaning of their own jobs, roles, and selves at work. We describe the process through which interpersonal cues and the acts of others inform the meaning of work, and present examples from organizational research to illustrate this process. Interpersonal sensemaking at work as a route to work meaning contributes to theories of job attitudes and meaning of work by elaborating the role of relational cues and interpretive processes in the creation of job, role and self-meaning. |
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