应用信息技术促进政府管理创新

创新理念、人本主义理念、效率理念和服务理念是推动世界各国在政府公共管理中普遍应用信息技术的重要因素。应用信息技术促进政府管理创新,实现跨部门业务与服务的整合,再造行政业务流程,提高行政效能与政府服务质量,是西方国家“新公共管理运动”中信息技术应用与行政改革一体化的集中表现。理论工作者和实践家们对政府管理创新与信息技术应用之间的相互影响应进行重新思考,不仅要重视信息技术对于政府公共管理的影响,而且更要重视工业经济时代形成的行政观念、行政理论、行政官僚体制对于信息技术有效发挥作用的障碍。信息技术并不会自动地导致政府公共管理发生深刻的结构变化,信息技术只有在与现代经济社会发展要求相适应的新的行政理念的支配下才能有效发挥作用。因此,深刻阐述应用信息技术促进政府管理创新的科学内涵、发展目标、应用原则与具体任务,并探究应用信息技术促进政府管理创新的对策建议,就具有了十分重要的现实意义。

Applying IT to Enhance the Innovation of Government Administration

The ideas of innovation,humanism,effectiveness and service are important elements for every government to apply IT in public administration.The application of IT to enhance the innovation of government administration,to realize the integration of the cross-branch operation and service,to reinvent the flow of administrative operation,and to advance the administrative effectiveness and government service,is the collective manifest of the integration of the IT application and administrative reform in the "movement of new public administration" in western countries.Theorist and practitioner should rethink the interaction of the government administration innovation and the IT application,and pay attention to IT impact as well as to the obstacle to the effective function of IT caused by the administrative notion,theory and bureaucratic system formed in the era of industrial economy.IT will not automatically cause a profound structural change,IT may only exert effective function under the new administrative ideas conformed to the requirement of the development of modern society and economy.Thus,it is of practical importance to explore the scientific meaning,aim of development,application doctrine,specific task and suggestions for the application of IT to advance government administrative innovation.