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New competition in financial services
Authors:C T Ennew  M Wright and T Watkins
Institution:

a C.T. Ennewis at the Institute of Financial Studies at the University of Nottingham, UK

b M. Wright is at the Institute of Financial Studies at the University of Nottingham, UK

c T. Watkins is at Oxford Polytechnic Business School, UK

Abstract:This article examines the effects of competition facing financial services institutions, from the strategic management and from organizational management viewpoint. Through analysis of a survey, the nature of the problems facing managers are highlighted. The article is intended as a case study of an industry under change, and the conclusions identify lessons to be learned from the experience.
Keywords:
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