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How leader displays of happiness and sadness influence follower performance: Emotional contagion and creative versus analytical performance
Authors:Victoria A. Visser  Daan van Knippenberg  Gerben A. van Kleef  Barbara Wisse
Affiliation:1. Rotterdam School of Management, Erasmus University Rotterdam, Department of Organisation and Personnel Management, Burgemeerster Oudlaan 50, 3062 PA, Rotterdam, The Netherlands;2. University of Amsterdam, Department of Social Psychology, Weesperplein 4, 1018 XA, Amsterdam, The Netherlands;3. University of Groningen, Department of Organizational Psychology, Grote Kruisstraat 2/1, 9712 TS, Groningen, The Netherlands
Abstract:Previous studies have found mixed results regarding the influence of positive and negative leader affect on follower performance. We propose that both leader happiness and leader sadness can be beneficial for follower performance contingent on whether the task concerns creative or analytical performance. This proposition was put to the test in two experiments in which leader affective display was manipulated and the performance of (student) participants was assessed. The results supported our hypothesis that a leader's displays of happiness enhance follower creative performance, whereas a leader's displays of sadness enhance follower analytical performance. Contrasting these findings with evidence for a subjective rating of leadership effectiveness, in line with an implicit leadership theory interpretation, leaders were perceived as more effective when displaying happiness rather than sadness irrespective of task type. The second study showed that the effects of leader affective displays on followers' creative performance and perceived leadership effectiveness are mediated by follower positive affect, indicating that emotional contagion partly underlies these effects.
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