Working parent friendly schools: the role of school instrumental support in work–family conflict

Instrumental support can foster or ameliorate parent experiences of work–family conflict. Based on theories relating social support to stress, a framework for considering how school support affects work–family conflict is proposed and tested. Parent experiences of instrumental support (school schedules, school service provision, and staff accessibility) and school demands on parents (volunteer and homework involvement) were investigated in relation to levels of work–family conflict. Work demands were related to both family-interference-with-work and work-interference-with family; family demands related only to time-based family-interference-with-work. Perceptions of school scheduling as supportive were related negatively to both time- and strain-based work-interference-with family, whereas perceptions of school transportation services were related to both time- and strain-based family-interference-with-work. No buffering effects of these types of support were found. Implications for how community organizations can play a role in ameliorating work–family conflict are discussed.