管理控制中管理者的行为特征分类及管理业绩的关系研究

以心理学、组织行为学、管理学为理论基础,以价值观、态度、动机为行为特征的划分变量,对企业管理控制中管理者不同群体的行为特征进行了实证研究。通过聚类分析将控制对象划分为集体主义倾向型、规则顺从型、自我价值实现型和环境认知型4类人群,研究显示每一类群体都呈现出差异化的人口统计特征。然后,进一步考察了这4类群体的管理业绩与"目标难度适度性"、"信息反馈及时性"及"业绩考核公平性"等控制环节的关系。

The Classification of the Characteristics of Managers Behavior in Management Control and Its Relationship with Performance

Based on the theories of psychology,organizational behavior and management,taking values,attitudes and motivation as variables of behavior characteristics,the paper makes an empirical study on the behavior characteristics of different groups of managers in enterprise management control.Through cluster analysis the control object could be divided into four groups,which are collectivism tendencies type,rule compliance type,self-value realization type and environment cognition type.The study indicates that each group has presented diverse demographic characteristics.The study further makes investigation on the relationship between management performance of this four groups and control links such as Goal Difficulty Moderateness,Performance Assessment Fairness,and Information Feedback Timeliness etc.