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Sexual harassment over the telephone: Occupational risk at call centres |
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| Authors: | Sabine Sczesny Dagmar Stahlberg |
| Institution: | 1. Community Living British Columbia , 2752 East 41st Avenue, Vancouver, British Columbia, Canada, V5R 2X1;2. Department of Educational and Counselling Psychology, and Special Education , University of British Columbia , 2125 Main Mall, Vancouver, British Columbia, Canada , V6T 1Z4;3. School of Management and Languages , Heriot-Watt University , Edinburgh, EH4 3HY, Scotland, UK |
| Abstract: | |
| Keywords: | Stress Coping Sexual Harassment Telephone Call Centres |