非营利组织中的志愿者及其管理

志愿者抱着表达个人意愿并提供志愿服务的愿望加入非营利组织，贡献了志愿劳动；非营利组织为志愿者个人提供了相关渠道，获得了志愿者这种特殊的人力资源，双方形成一种平等的交换关系。这就决定了二者之间不同于一般组织管理中控制与服从的关系，非营利组织进行志愿者管理的基础只能是组织和志愿者共有的价值观。为了其目标的实现，非营利组织必须充分考虑志愿者的意愿，为其提供良好的环境，使其能在组织中实现自己提供志愿服务的愿望。

Volunteers in NPO and Their Management

In order to offer unpaid service, more and more people join the NPO, for it is an ideal approach to realize their dream, thus forms a kind of exchange relation. Because their status are equal, the NPO couldn't control the volunteers only in according to its own inclination. On the contrary, the NPO should take the volunteers' opinion into account, offer them fine conditions to fulfill dreams of providing unpaid service.