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Role of technology in strategic management
Institution:1. Institute of Quality Development Strategy, Macro-quality Management Collaborative Innovation Center in Hubei Province, Wuhan University, Wuhan City 430072, China;2. Department of Social Science, University of California, Irvine, 3151 Social Science Plaza, Irvine, CA 92617, USA;3. School of Public Administration, Zhongnan University of Economic and Law, 182 Nanhu Road, Wuhan City, 430070, China;1. Department of Business Administration, Complutense University of Madrid, Economics and Business Faculty, Campus de Somosaguas, 28223, Pozuelo de Alarcón, Madrid, Spain;2. Business Management, Panamericana University, Augusto Rodín 498, Colonia Insurgentes Mixcoac, 03920 Ciudad de México, Mexico;3. Business Management, CUA, The Busch School of Business, 620 Michigan Ave. NE, 20064 Washington, D.C., United States of America;4. Business Management, Catholic University of Valencia, Economics and Business Faculty, c/Corona, 34, 46003, Valencia, Spain
Abstract:The accelerating pace of technological change has made technology a major strategic factor for many organizations. Some firms respond defensively, seeing technology as a problem, while others through strategic use of technology gain permanent advantage.The engineering function typically contains the bulk of the firm's technological expertise, yet engineers and engineering managers are seldom directly involved in strategic analysis. Strategy typically trickles down to engineering in the form of technological problems demanding solutions. This weak linkage between engineering activities and strategic thinking is far from optimal, and in the current turbulent technological environment it can even endanger the firm's survival.The linkage can be strengthened, but it requires behavioral and managerial changes at the top of the firm and at the engineering level. First, both levels must understand the concepts of strategic management and commit to implementing them. Then the strategic nature of technology must be understood, including the limitations and potential traps of technology-based strategies. Finally, creative opportunities for considering technology strategically must be made available at the engineering level, and both design engineers and engineering managers must be rewarded for their strategic contributions.
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