Conflict and cooperation: A revised model |
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| Affiliation: | 1. School of Dentistry-University of São Paulo, Oral Pathology department, Av. Professor Lineu Prestes, 2227, Cidade Universitária, 05508-000, São Paulo, SP, Brazil;2. Universidade Ibirapuera, Av. Interlagos, 1329, Chácara Flora, 04661-100, São Paulo, SP, Brazil;3. Federal University of Western Bahia, Rua Bertioga, 892, Morada Nobre I, Barreiras, Ba, 47810-059, Brazil;1. School of Materials Science and Engineering, Tianjin University, Tianjin 300350, China;2. Tianjin Key Laboratory of Composite and Functional Materials, Tianjin 300350, China;3. Key Laboratory of Materials Processing and Mold, Ministry of Education, Zhengzhou University, Zhengzhou 450002, China |
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| Abstract: | The authors report one aspect of their study in which they observed and analysed the activities of 21 middle managers at work in five different manufacturing firms. Although originally incidental to the main purpose of their study, they soon observed patterns of conflict and cooperation between colleagues which were not consistent with previous reports. Incidences of cooperation were more frequent than had been expected. The paper analyses the cooperative incidents particularly within lateral contracts and proposes a revised model and calls for more balance in future research between conflict and cooperation. |
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