Productivity measurement in a large organization with multi-performance objectives: A case study |
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| Affiliation: | 1. MIS-LISTD Laboratory, Mines Rabat School (ENSMR), Rabat, Morocco;2. University Hospital Center Ibn Sina, Rabat, Morocco;3. ADOS Team, LISTD Laboratory, National Superior School of Mines, Rabat, Morocco;4. Abulcasis International University of Health Sciences, Rabat, Morocco;5. MECAtronique Team, CPS2E Laboratory, National Superior School of Mines, Rabat, Morocco;1. Victoria University of Wellington, School of Economics and Finance, PO Box 600, Wellington 6140, New Zealand;2. Victoria University of Wellington, School of Economics and Finance, New Zealand;1. School of Economics and Finance, Xi''an Jiaotong University, Xi''an City 710061, Shaanxi Province, China;2. School of Economics and Management, Dalian University of Technology, Dalian, China;3. Department of Business Administration, ILMA University, Karachi, Pakistan;4. LNU-MSU College of International Business, Liaoning Normal University, Dalian, China;5. School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China;6. Center for Energy and Environmental Policy Research, School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China |
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| Abstract: | A model to measure productivity of a multi-performance objective system based on the concept of Management by Objectives (MBO) and systems theory is presented. The multi-attribute utility theory and “goal programming” are applied to evaluate the performance objectives. The approach, termed as the PO–P approach to measure productivity, provides a methodology to determine the productivity index of the plant considering it as a system and it is useful for monitoring and control of performance. Application of the approach is illustrated with a case study. |
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