Is Social Innovation Fostering Satisfaction and Well-Being at Work? Insights from Employment in Social Enterprises Providing Long-Term Eldercare Services

Considering insights from socio-economics, work psychology, and occupational health, this study focuses on the job satisfaction and well-being of employees working in nonprofit social enterprises (SE). We question the idea suggested by the recent literature that working for a SE brings employees a high level of job satisfaction and well-being. We also investigate whether being involved in social innovation is associated with even higher job satisfaction and well-being. Indeed, understood as a manifestation of positive social change, social innovation is expected to improve outcomes such as the quality of life at work. However, because social innovation is an umbrella concept, it embraces different innovation-related concepts. Here we explore the distinction between service innovation and workplace innovation. This article applies a multivariate analysis to an original dataset covering 1134 employees working in the field of elder homecare in Wallonia. Its implications for social entrepreneurs and scholars are also examined.