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A FRAMEWORK FOR THE SYSTEM DESIGN PROCESS1
Authors:CHRISTOPHER E NUGENT  THOMAS E VOLLMANN
Abstract:Much discussion and writing about “systems” is often superficial, glib, and of a non-operational nature. This paper presents a cohesive framework for the process of system design which is felt to be of operational value in the design and management of systems. The framework's central tenet is that all systems are made up of entities and the relationships among the attributes of those entities; and that in designing systems, two processes are used, inclusion and structuring. Inclusion is concerned with what entities to include in a system and structuring with how their attributes are to be related. The system design process is directed or driven by a set (system) of criteria. Systems must be viewed with a time dimension: evolution will and should take place, both in the systems themselves and, more importantly, in the criteria that drive the design and evolution of those systems. In this framework, all problem solvers can usefully regard themselves as system designers. Presentation of the framework is followed by examples, discussion of the criteria set, system design tools, and some implications for teachers and practitioners.
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