Post-Fordism, the welfare state and the personal social services: a comparison of Australia and Britain

Summary The Post-Fordist welfare state thesis locates contemporary socialwelfare change within a wider analysis of the transformationof capitalist accumulation regimes. Whilst this analysis isuseful in directing attention to macro socio-economic change,it has for the most part contained three shortcomings. First,the Post-Fordist thesis has overemphasized the role of historical'breaks' in the development of social welfare as it purportedlypasses from Fordism to Post-Fordism. Second, the thesis hasassumed a degree of convergence between welfare states as aresult of global economic forces. In doing so, it has underemphasizedthe mediating impact of existing institutional arrangementswithin nations. Third, the thesis has assumed, rather than demonstrated,the specific changes which are alleged to be taking place invarious fields of social welfare. As a consequence, aspectsof continuity in social welfare have been neglected. These threelacunae are addressed through a comparative analysis of developmentsin the personal social services in Australia and Britain. Servicesto older people are employed as the specific context of comparisonin relation to three dimensions of measuring transformationalong a Post-Fordist trajectory: a shift from a unitary economyto a mixed economy of service provision; changes in the modelof service delivery and consumption; and strengthening the governancefunction of the central state. This comparative analysis suggeststhe need for refinement of the Post-Fordist welfare state thesisconcerning the restructuring of social welfare and its impacton the personal social services.