| 论体态语在读者服务工作中的重要作用 |
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| 引用本文： | 史小仙. 论体态语在读者服务工作中的重要作用[J]. 江苏工业学院学报(社会科学版), 2007, 8(1): 49-51 |
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| 作者姓名： | 史小仙 |
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| 作者单位： | 江苏工业学院图书馆 江苏常州213164 |
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| 摘 要： | 体态语是人类交际中常见的一种非语言交际手段,是以非语言交流的行为形式为基础,借助有声语言来传递信息、表达感情实现社会信息交流的一种重要工具。恰当地运用体态语,可创造安静、整洁、文明、礼貌的借阅环境,提高读者的满意度和馆藏资源的利用率。
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| 关 键 词： | 体态语 图书馆 读者服务 |
| 文章编号： | 1672-9048(2007)01-0049-03 |
| 修稿时间： | 2006-10-28 |
The Importance of Body Language in the Service of Readers |
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| SHI Xiao-xian. The Importance of Body Language in the Service of Readers[J]. Journal of Jiangsu Polyetchnic University(Social Science Edition), 2007, 8(1): 49-51 |
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| Authors: | SHI Xiao-xian |
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| Abstract: | Body language is a non-language communication way which is common in human communication.It is a tool based on the non-language behavior.With the aid of vivid language,it can transmit information and express feelings,thus realizing the interchange of social information.Using body language properly,it can create a quiet,clean,civilized and courteous environment for the readers to borrow and read books and consequently improve the reader's satisfaction as well as the utilization ratio of the library resources. |
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| Keywords: | body language library reader service |
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