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“分户经营+专业化服务”型烟农合作社服务能力指标体系的构建
引用本文:樊英,李明贤,姚雪梅.“分户经营+专业化服务”型烟农合作社服务能力指标体系的构建[J].江西农业大学学报(社会科学版),2014(2):129-136.
作者姓名:樊英  李明贤  姚雪梅
作者单位:[1] 湖南农业大学经济学院,湖南长沙410128 [2] 湖南省烟草公司邵阳市公司,湖南邵阳422000
基金项目:教育部高等学校博士学科点专项科研基金项目(20114320110002)、浙江中烟工业有限责任公司资助项目(12-14Ba17)和湖南省研究生科研创新项目(CX20138317)
摘    要:为客观地评价"分户经营+专业化服务"型烟农合作社服务能力情况,采用标准化评分法建立了一套全面覆盖、可量化的评价指标体系,并应用此方法评价了湖南省LH县JN烟农合作社的服务能力。研究发现,JN烟农合作社服务能力指数为69.21%,说明当前该烟农合作社服务能力一般,还存在一些不足。并从定价与分配机制、服务机制、设备设施、社员对服务的满意程度、专业化服务广度等五个方面提出提升"分户经营+专业化服务"型烟农合作社服务能力的思路。

关 键 词:烟农合作社  服务能力  指标设计

Service Ability Index System of Household-Management-Plus-Professional-Service Tobacco Farmers Cooperatives
FAN Ying,LI Ming-xian,YAO Xue-mei.Service Ability Index System of Household-Management-Plus-Professional-Service Tobacco Farmers Cooperatives[J].Journal of Jianxi Agricultural University :Social Sciences Edition,2014(2):129-136.
Authors:FAN Ying  LI Ming-xian  YAO Xue-mei
Institution:FAN Ying, LI Ming-xian, YAO Xue-mei
Abstract:A set of evaluation index system was established to evaluate the service ability of the household-management-plus-professional-service tobacco farmers cooperatives .The method was also applied to evaluate JN tobacco farmers cooperatives in LH county ,Hunan Province.An appraisal index of 69.21%was obtained, implying that JN tobacco farmers cooperatives have not been able to provide satisfactory services .In other words,there exist some insufficiencies in the services offered by these cooperatives .So some suggestions were proposed to improve the service ability of the household-management-plus-professional-service tobacco farm-er cooperatives ’ from the five aspects of pricing and distribution mechanism , service mechanism , facilities, membership ’ s service satisfaction and specialized service breadth .
Keywords:tobacco farmer cooperatives  service ability  appraisal target design
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