| 企业知识管理绩效的模糊评价模型与分析矩阵 |
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| 引用本文： | 张少辉,葛新权.企业知识管理绩效的模糊评价模型与分析矩阵[J].管理学报,2009,6(7):879-884. |
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| 作者姓名： | 张少辉 葛新权 |
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| 作者单位： | 北京信息科技大学经济管理学院,北京市,100192 |
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| 基金项目： | 北京市科学技术委员会软科学资助项目 |
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| 摘 要： | 在总结国内外知识管理绩效评价指标体系研究现状的基础上,提出应从过程和结果2个方面对知识管理绩效进行评价;建立了一套实用性较强的知识管理评价指标体系,并尝试用"模糊多级综合评价方法"对企业的知识管理绩效进行评价;指出了对评价得分进行分析的方法,并独创了过程-结果分析矩阵.
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| 关 键 词： | 知识管理 绩效评价 指标体系 模糊评价模型 过程-结果分析矩阵 |
Fuzzy Evaluation Model and Analysis Matrix of Knowledge Management Performance in Enterprises |
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| ZHANG Shaohui,GE Xinquan.Fuzzy Evaluation Model and Analysis Matrix of Knowledge Management Performance in Enterprises[J].Chinese JOurnal of Management,2009,6(7):879-884. |
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| Authors: | ZHANG Shaohui GE Xinquan |
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| Institution: | Beijing Information Science and Technology Uiniversity;Beijing;China |
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| Abstract: | On the basis of survey of the study on indicator system of knowledge management performance evaluation,this paper aims to point out that the evaluation of knowledge management performance should be based on both the process and result,and further to provide a set of practical indicator system of the knowledge management performance evaluation.In addition,the paper is an attempt to apply fuzzy multilevel comprehensive evaluation method to the evaluation of knowledge management performance.The last part of th... |
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| Keywords: | knowledge management performance evaluation indicator system fuzzy evaluation model process-result analysis matrix |
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