Promoting Constructive Conflict from a Conflict Transformation Perspective: The Case of Community-Based Collaboration in Korea |
| |
Authors: | Jangmin Kim Young-Eun Jang |
| |
Institution: | 1. School of Social Work, Texas State University, San Marcos, Texas, USA;2. Major of Social Welfare, School of Life Management, Seowon University, Cheongju-si, Korea |
| |
Abstract: | ABSTRACTThis article focuses on developing constructive conflict management in community-based collaborations for macro social workers. Using a conflict transformation perspective as a conceptual framework, we identified significant factors and their dynamic relationships in promoting constructive conflict in the context of 5 community-based collaborations in Korea. Hierarchical multiple regression analyses revealed that responsive coordination was a strong predictor of increased perceptions of constructive conflict. Further, a multiple mediator model indicated that open communication was indirectly associated with perceived constructive conflict by enhancing both equal decision-making and responsive coordination. We conclude by highlighting practical implications of our study. |
| |
Keywords: | Collaboration strategic partnerships conflict transformation community-based organizations service coordination human services |
|
|