| Abstract: | Problems may be viewed from many different angles and in many different ways. The order in which facts are collected, the attitudes of the people involved in the problem, the climate in which the problem finds itself to be, all play their parts in determining what the problem is perceived to be and how it is tackled. This paper reports on the several ways in which an apparently simple problem was approached and recognises that the process of solution which is adopted can dictate the eventual outcome and determine what the recommendations will be. |
