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旅游业面对突发事件应急管理能力评价模型及实证研 究
引用本文:耿松涛,陈文玲.旅游业面对突发事件应急管理能力评价模型及实证研 究[J].海南大学学报(人文社会科学版),2014(1):96-103.
作者姓名:耿松涛  陈文玲
作者单位:[1]海南大学旅游学院,海南海口570228 [2]国务院研究室综合司,北京100017
摘    要:旅游业中的非常规突发事件对旅游业的健康发展产生了极大的损害,引起了旅游行业和管理部门对旅游突发事件的高度重视。本文以旅游业中的非常规突发事件应急管理能力评价为研究目标,首先确定了旅游业面对非常规突发事件应急管理能力评价指标体系,然后构建了应急管理能力的评价模型,并以A城市为研究对象,进行了实证研究。

关 键 词:旅游业  非常规突发事件  应急管理能力  评价模型

The Evaluation Model and Empirical Research on Emergency Management Capacity of the Tourism Industry Confronting the Unconventional Contingency
GENG Song-tao,CHEN Wen-ling.The Evaluation Model and Empirical Research on Emergency Management Capacity of the Tourism Industry Confronting the Unconventional Contingency[J].Humanities & Social Sciences Journal of Hainan University,2014(1):96-103.
Authors:GENG Song-tao  CHEN Wen-ling
Institution:1. Tourism School, Hainan University, Haikou 570228, China; 2. Department of Research, The State Council, Beijing 100017, China)
Abstract:The unconventional contingencies in the tourism industry have caused the considerable sound development, which have aroused great attention of the whole tourism industry and related management departments. Aiming at studying the evaluation of emergency management capacity for the unconventional contingencies in the tourism industry, the paper first chooses an evaluation index system for emergency management ca- pacity of tourism industry confronting unconventional contingencies, and then constructs an evaluation model for emergency management capacity. And an empirical study is done with City A as an instance.
Keywords:tourism  unconventional contingeney  emergency management capacity  evaluation model
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