Internet usage of local government employees: A study of the effect of individual preferences,group influences,and administrative factors |
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| Institution: | 1. College of Energy and Power Engineering, Shandong University, 17923 Jingshi Road, Jinan 250061, China;2. College of Mechanical and Electronic Engineering, Shandong University of Science and Technology, Qingdao 266590, China;1. University of Maryland, Department of Economics, and Department of Government and Politics, 3114 Tydings Hall, College Park, MD 20742, USA;2. The World Bank, Poverty Reduction and Economic Management, 1818 H Street, NW, Washington, DC 20043, USA;3. IMF, Fiscal Affairs Department, 1900 Pennsylvania Ave., NW, Washington, DC 20431, USA;4. The World Bank, Public Sector and Governance Unit, 1818 H Street, NW, Washington, DC 20043, USA |
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| Abstract: | Using data from a survey, this study investigates how local government employees use the Internet to carry out their day-by-day work. Our survey reports that most employees use the Internet to download information, communicate, and perform routine tasks. Many of them use the Internet for personal purposes at work. We also test seven hypotheses to explore different variables that may explain the Internet use of government employees. The results show that individual acceptance of the Internet, perceived Internet importance to the work group's mission, and employer-provided training and technical support have a significant impact on their Internet usage at work. This note reports our preliminary findings from a large project to study the role and impacts of information technology in public organizations. |
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