Getting Unemployed Job Seekers Back to Work: The Development of a Process Model of Employment Counseling Behavior |
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Authors: | Gera Noordzij Edwin A J Van Hooft Heleen Van Mierlo Arjan van Dam Marise Ph Born |
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Institution: | 1. Institute for Psychology, Erasmus University Rotterdam, Rotterdam, Netherlands;2. Department of Psychology, University of Amsterdam, Amsterdam, Netherlands;3. Fidare, Hilversum, Netherlands. |
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Abstract: | The aim of this study was to propose a tentative model of employment counseling based on 31 critical incident interviews with supervisors, employment counselors, and unemployed job seekers. The incidents (N= 599) mentioned in the interviews were inductively used to develop a category framework describing behaviors of employment counselors. On the basis of the interviews, categories, and incidents within these categories, the authors proposed a 4‐phase preliminary model of the employment counseling process. Findings suggest that employment counseling is a complex and dynamic process involving several distinct and consecutive steps focused on clients, governmental funding agencies, colleagues, and employers. |
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