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Overcoming Barriers to Homeless Delivery Services: A Community Response
Authors:Bruce D Friedman  Marcy Levine-Holdowsky
Institution:1. WaYne State University, School of Social Work, Detroit, Michigan;2. Formerly with the Regional Council for the Homeless of the United Way of Eastern Fairfield County, Fairfield County, Connecticut
Abstract:Homelessness is one of the most pressing social problems today. The.lnstitute of Medicine defines the problem as a failure in the support systems created to prevent the problem and a tighter housing market. The assumption is that the support system should help to prevent the occurrence of homelessness. The Eastern Fairfield County area peiformed a study to look at the relationship between those services serving people who are homeless and near homeless to determine the availability, accessibility, and adequacy of services for homeless people. The study identified several barriers in the service delivery system. A strategy was then developed to address these barriers. This paper shows how a research process can facilitate a community response to a social problem. The paper presents the steps that were taken so other communities may replicate the process.
Keywords:Homelessness  Service delivery systems  Service barriers  System theory
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