Stakeholder driven indicators for eHealth performance management |
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| Institution: | 1. Oregon State University, 118B Milam Hall, Corvallis, OR 97331, United States;2. California State University, Los Angeles, Los Angeles, CA, United States;3. University of Arizona, Tucson, AZ, United States;4. University of Maryland, College Park, Columbia, MD, United States;5. Yale University, CT, United States;1. Education Development Center, Inc., United States;2. University of Oklahoma, United States;1. Faculty of Economics and Management, National University of Malaysia, UKM Bangi, 43600 Selangor, Malaysia;2. Department of Strategic Management and Globalization, Copenhagen Business School, Kilevej 14, 2000 Frederiksberg, Denmark;3. Syntek Corporation, 4.669 Evaluation and Planning, 2279 Mershon Drive, Ann Arbor, 48103 MI, United States;1. Social Development Research Group, School of Social Work, University of Washington, 9725 3rd Ave. NE, Suite 401, Seattle, WA 98115, USA;2. Division of Prevention Science and Community Health, Department of Public Health Sciences, Miller School of Medicine, University of Miami, 1120 NW 14th St., Suite 1014, Miami, FL 33136, USA;3. Department of Psychology, University of Pittsburgh, 210 South Bouquet Street, Pittsburgh, PA 15260, USA |
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| Abstract: | The goal of the present article is to compile a corpus of indicators of eHealth development evaluation that would essentially reflect stakeholder approaches and complement technical indicators of assessment of an eHealth system. Consequently, the assessment of the development of an eHealth system would reflect stakeholder approaches and become an innovative solution in attempting to improve productivity of IT projects in the field of health care. The compiled minimum set of indicators will be designed to monitor implementation of the national eHealth information system. To ensure reliability of the quality research, the respondents were grouped in accordance to the geographical distribution and diversity of the levels and types of the represented jobs and institutions. The applied analysis implies several managerial insights on the hierarchy of eHealth indicators. These insights may be helpful in recommending priority activities in implementation of an eHealth data system on the national or international level. The research is practically useful as it is the first to deal with the topic in Lithuania and its theoretical and practical aspect are particularly relevant in implementation of an eHealth data system in Lithuania. The eHealth assessment indicators presented in the article may be practically useful in two aspects: (1) as key implementation guidelines facilitating the general course of eHealth system development and (2) as a means to evaluate eHealth outcomes. |
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| Keywords: | eHealth Evaluation National monitoring Stakeholder driven indicators |
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