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E‐Business: A Review of Research Published in Production and Operations Management (1992–2008)
Authors:Sushil Gupta  Christos Koulamas  George J Kyparisis
Abstract:We review, classify, consolidate, and synthesize the contributions to the expanding field of e‐business that have been published in Production and Operations Management. We classify e‐business research in the following four categories: (1) e‐auctions, (2) radio frequency identification, (3) e‐business system design, and (4) competition, conflict, collaboration, and coordination (C4 in e‐business). We identify important research themes, research methodologies, and research techniques within each of these categories. We also provide directions for future research and discuss the managerial implications of the e‐business research reported in our paper.
Keywords:e‐business  e‐auction  RFID  competition and conflict  collaboration and coordination  customer satisfaction  enablers and barriers
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