Improving response to an establishment survey through the use of web-push data collection methods |
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Authors: | Morgan M. Millar Patricia Schmuhl Kent Page Andrea L. Genovesi Michael Ely Craig Hemingway |
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Affiliation: | 1. Division of Epidemiology, Department of Internal Medicine, University of Utah School of Medicine, Salt Lake City, Utah, USAmorgan.millar@hsc.utah.edu;3. National Emergency Medical Services for Children Data Analysis Resource Center, Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, Utah, USA |
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Abstract: | ABSTRACTThe web-push method has been shown to increase web response rates in general public surveys. Response rates from two waves of the Emergency Medical Services for Children Program’s Performance Measures Survey, a state-administered establishment survey, were compared to determine if the second wave's revised, centralized implementation strategy improved response rates and consistency across states. The centralized strategy included the web-push design; a carefully timed contacts; and a three-month timeline. The results of the centralized web-push method included a higher overall response rate for a three-month period (81.0% compared to 56.6%) as well as greater consistency in results across states. |
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Keywords: | Response rates web-push mixed-mode surveys survey implementation establishment surveys health surveys |
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