Open access family centres and their users: positive results,some doubts and new departures

This article reports findings from a research study of two open access, multi-use, community-based family centres. Structured, qualitative interviews were conducted with 40 adult users and 40 local adult non-users of the two centres. Additionally, a profile of user characteristics was derived from a survey of users attending over a one-week period at both centres. The vast majority of users were women in their twenties, just over half of whom attended with their children. The benefits and limitations of the current functioning of open access centres are discussed, with a potential shift in emphasis along a social development model proposed. Copyright © 1999 John Wiley & Sons, Ltd.