| 我国酒店业员工绩效管理存在的问题及解决方案 |
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| 引用本文： | 李五四,王月.我国酒店业员工绩效管理存在的问题及解决方案[J].北京化工大学学报(社会科学版),2006(2):18-21. |
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| 作者姓名： | 李五四 王月 |
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| 作者单位： | 北京化工大学经济管理学院,北京,100029 |
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| 摘 要： | 酒店类企业必须靠高质量的服务参与竞争,赢得发展机会。如何建立一个科学、合理、有效、客观、公正的绩效管理体系已成为酒店业发展的当务之急。本文通过借鉴有关企业绩效管理的成败得失,同时结合实际国情,提出了一套适合我国酒店业发展的绩效管理体系,并指出了绩效管理实施过程中应注意的问题。
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| 关 键 词： | 绩效管理 平衡记分卡 酒店 |
| 文章编号： | (2006)02-0018-4 |
| 修稿时间： | 2006年5月10日 |
The Problems in Performance Management of Hotel Trade and Resolvent |
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| Li Wusi,WangYue.The Problems in Performance Management of Hotel Trade and Resolvent[J].Journal of Beijing University of Chemical Technology:Social Sciences Edition,2006(2):18-21. |
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| Authors: | Li Wusi WangYue |
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| Abstract: | Our hotel industry must enter the competition by improving their service and win the opportunity to develop. Therefore, how to establish a scientific, logical, effective, objective and equitable system of performance management has become a matter of great urgency for our hotels in these days. On the basis of analyzing the present situations, this essay puts forward a set of performance management system for the hotels in China, and points out some problems that should be attached more attentions to in carrying out the performance management. |
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| Keywords: | performance management the balanced scorecard hotel |
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