Building organizational supports for knowledge sharing in county human service organizations: a cross-case analysis of works-in-progress |
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Authors: | Lee Chris Austin Michael J |
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Institution: | Bay Area Social Services Consortium and School of Social Welfare, University of California, Berkeley, California 94720, USA. clee07@berkeley.edu |
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Abstract: | Building on the literature related to evidence-based practice, knowledge management, and learning organizations, this cross-case analysis presents twelve works-in-progress in ten local public human service organizations seeking to develop their own knowledge sharing systems. The data for this cross-case analysis can be found in the various contributions to this Special Issue. The findings feature the developmental aspects of building a learning organization that include knowledge sharing systems featuring transparency, self-assessment, and dissemination and utilization. Implications for practice focus on the structure and processes involved in building knowledge sharing teams inside public human service organizations. |
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