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Organizational Learning,knowledge creation,problem formulation and innovation in messy problems
Authors:Marjorie A Lyles
Institution:Indiana University Kelley School of Business, 801 West Michigan St. rm BS 4035, Indianapolis, IN 46202-5151, United States
Abstract:This paper attempts to bring the discussion about knowledge creation, innovation and organizational learning to a level that addresses how messy problems are addressed and how the organizations must integrate the viewpoints of the key decision-makers, establish a process for testing their assumptions, include the context including the environment design, and to allow innovation and creativity to enter the choice of actions. It builds on the literature of problem formulation, innovation, and experimentation and on the articles in this special issue.
Keywords:Organizational learning  Knowledge creation  Problem formulation  Innovation
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