Cybercounseling Online: The Development of a University-Based Training Program for E-mail Counseling |
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Authors: | Lawrence Murphy Robert MacFadden Dan Mitchell |
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Institution: | 1. Worldwide Therapy Online, Inc. , lmurphy@privacemail.com;3. Continuing Education Factor–Inwentash Faculty of Social Work, University of Toronto ,;4. Worldwide Therapy Online, Inc. , |
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Abstract: | ABSTRACT The development of a university-based cybercounseling certificate program through the continuing education department of a graduate faculty of social work is described. This web-based program consists of two levels: introductory and advanced, and offers experienced face-to-face counselors training in an asynchronous, e-mail form of cybercounseling. Ethical issues such as cross-jurisdictional concerns, client appropriateness, and counselor insurance are discussed. A system developed to provide online e-mail security through web-based access and encryption is highlighted. Several techniques for e-mail counseling such as presence, and spacing and pacing are discussed and illustrated. Demographics of learners and feedback from graduates are presented and lessons learned are discussed. |
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Keywords: | Cybercounseling e-mail counseling etherapy online therapy training |
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