The Efficacy of Computer Mediated Communication Technologies to Augment and Support Effective Online Helping Profession Education

With the increased adoption of online education, it has become vital for helping profession educators to consider the use of online education. It is also vital for them to consider technologies that can support effective online education for the profession. This study considers the use of both synchronous and asynchronous technologies in helping profession courses. Results of the causal comparative design suggested that online students who used a combination of technologies had statistically significantly higher levels of social presence than the students who used only asynchronous technologies. No difference in cognitive presence, teacher presence, and perceived learning was found between the two groups.